SylogistPay Setup

We have added the ability to process online payments through our payment processing partner, Paragon™ Payment Solutions. The online payments are processed securely and conveniently using the Paragon payment processing platform. This will require that your school district setup a merchant account with Paragon.

IMPORTANT NOTE: All payments are processed by the Paragon secure payment processing site. We do not see, collect, or store credit card, debit card, bank account information, or information about your payment account on our site. We are also not responsible for any information provided to the processor during the payment process while on their site.

Processing Fees

The processing fees charged directly to your merchant account by Paragon are as follows:

Monthly Merchant Fee: $10.00

Per Transaction Fee: $2.5% + $0.30

Fees are deducted at the beginning of the month for the prior month. These fees are usually deducted by the 2^nd and will be completed by the 5^th.

Paragon Merchant Account Setup

The merchant on-boarding process with Paragon is completed through the Wen-GAGE i-Student information (i-SI) application. We have streamlined the on-boarding process to have you up and running in minutes. In preparation for on-boarding, you will need the following information to complete the process.

·         Institution Legal Name (W-9 Item 1)

·         Doing Business As (DBA) Name

·         Employer Identification Number (W-9 Part 1)

·         Institution Legal Address (W-9 Item 5 and Item 6)

·         Institution DBA Address

·         Owner Name, Email, Phone, DOB, SSN, and Driver’s License Number

·         Bank Routing and Account Number

Once you have this information collected, you can start the on-boarding process. From the Wen-GAGE i-SI application, complete the following steps.

From the Options | LEA Setup | Online Payments | SylogistPay Settings Tab:

1. Read the introduction and when you are ready to get started, click the ‘I am ready to setup Sylogist Pay’ link.

2. You must first agree to the Paragon Solutions Terms and Conditions. Click the ‘Click here to download the Terms and Conditions’ link. Please read and then save a copy of the document for your records. If you agree to continue,  click the ‘I have read, saved, and agree to the Paragon Solutions Terms and Conditions from the link above’ check box.

3. After reading this SylogistPay Setup document in its entirety and if you agree to continue, click the ‘I have read and understand the SylogistPay Setup document’ check box.

4. With both agreements confirmed, click the ‘Continue‘ link.

5. Complete the Company, Legal Address, DBA Address, Owner, and Banking Info sections. Once the information is completed, click the ‘Save’ link. The merchant information will be forwarded to Paragon for verification and issuance of your Paragon merchant account. If the Paragon merchant account was declined, a page will be displayed with the reason. If the Paragon merchant account was approved, a page will be displayed with your credentials to access the Paragon site. IMPORTANT NOTE: This is the Username and Password to access your merchant account with Paragon. We do not store your merchant credentials. Please securely store these credentials as they will not be accessible on this page again. We do securely store your Paragon API credentials that will allow us to interact with the Paragon API on your behalf for your payment processing.

6. After securely storing your credentials, click the ‘Continue’ link.

7. You will be directed to a page where you can finalize the merchant onboarding process and configure the transaction settings. At this point, your Paragon merchant account has been pre-approved, but it may take between one to two business days for final approval with their underwriting department.

8. To complete the final two steps of the merchant onboarding, you will need to login to your Paragon merchant account at https://platform.paragonsolutions.com using the credentials from Step 6 above in a separate browser tab.

• Once authenticated, you will be required to set a new Password for your Paragon merchant account. Please specify the new Password and update your securely stored credentials for your Paragon merchant account with the new Password.

• On the menu at the left, click Tools/Hosted Page.

• Click the Fields tab. Update the Submit button URL with your Wen-GAGE Site Name. Replace the {site} part of the URL with your Wen-GAGE Site Name. Click the ‘Save Settings’ button at the bottom of the page.

• Click the Appearance tab. Click the ‘Preview New Layout’ button towards the bottom of the page. A new tab will be opened in the browser. Copy the entire URL from the new tab and paste it into the Set URL field in the SylogistPay Settings in the Wen-GAGE i-SI application. Click the ‘Save’ link.

• Logout of the Paragon site and close all tabs related to the Paragon site.

9. You can now configure the remaining Transaction Settings.

• To activate the ‘Make Payment’ link in the Wen-GAGE Guardian Portal, click the ‘Activate Online Payment Option’ check box. This option can be used to quickly activate and inactivate the ‘Make Payment’ link.

• You can specify that the ‘Make Payment’ link will only be available to certain Users by checking the ‘Limit Online Payment Option to Guardians with the following Roles: SIAdministrator, SIUser, Instructor, LRAdministrator, LRCashier’ check box. This option will limit access to the ‘Make Payment’ link for initial testing at your school district.

• Specify the Minimum Payment Amount and Maximum Payment Amount that can be processed.

• Indicate if the Student’s Account should be automatically credited on payment success. If the ‘Automatically Credit Account on Success’ check box is checked, a Receipt(s) for the amount of the payment will be automatically applied to the Student’s Account if the payment is successful. If this option is not checked, you must add the Receipt(s) manually.

• You can also setup a convenience fee to be added to the amount of each payment. By default, the Fee Type and Fee is set to None. In addition to the amount of the fee, you can also set the Fee Line Item Description for the fee as well as the Fee Additional Explanation.

• Once you have completed the settings, click the ‘Save’ link.